14/20 gold filled small heart pendant measures 14.8 x 16.4mm. The back of this item can be engraved for an additional cost. Learn more about engraving here. 14/20 Gold Filled Customizing with a symbol? Please use code from symbol library to indicate placement of the symbol. Ex: Rose Jack = Rose (A1) Jack Note: Please allow up to five (5) business days for your personalized item to ship. If you prefer your non-engraved items to be shipped immediately, please indicate that in the Order Notes at checkout; otherwise, your entire order will be held and shipped complete when engraving items are ready.